Support
BB870-QD Vacuum Cleaner
Have you inspected your vacuum bag?
Visually inspect your vacuum bag.
If it is full or damaged, you will need to replace it.
Click on the 'Spares & Accessories' tab above.
Have you inspected your vacuum hose?
Remove the hose from your vacuum and drop a small ball of paper down the top of the hose.
Is the paper stuck?
Yes?
There is a blockage and this will need to be removed.
No?
Complete a visual check of the hose.
Are there any splits/tears on the hose?
Yes?
A replacement hose is required, go to 'Spares & Accessories' tab above.
Why does my vacuum have an unusual smell?
The vacuum bag may be full and need replacing. Check and replace if required.
No improvement?
Why is my vacuum making an unfamiliar noise?
You may have a blockage in your hose.
Remove the hose from the vacuum and clear any blockages if required.
No improvement?
Have you inspected your vacuum bag?
Visually inspect your vacuum bag.
If it is full or damaged, you will need to replace it.
Click on the 'Spares & Accessories' tab above.
Have you inspected your vacuum hose?
Remove the hose from your vacuum and drop a small ball of paper down the top of the hose.
Is the paper stuck?
Yes?
There is a blockage and this will need to be removed.
No?
Complete a visual check of the hose.
Are there any splits/tears on the hose?
Yes?
A replacement hose is required, go to 'Spares & Accessories' tab above.
We're really sorry, but we have no manuals available for this product at the moment.